Shipping policy

Shipping Policy

All FYROST orders ship free within the United States.

Processing

Orders are processed within 1–2 business days (Monday–Friday, excluding holidays). Once your order is on its way, you’ll receive a confirmation email with a tracking number.

Delivery times

United States: standard delivery takes 5–10 business days from the day your order ships. Shipping is free on every order — no minimums.

Delivery estimates are provided by the carrier and can occasionally vary during peak seasons, severe weather, or carrier delays.

Tracking your order

You’ll receive a tracking email as soon as your order ships. If you haven’t received tracking within 48 hours of placing your order, please check your spam folder first, then email info@fyrost.com.

Damaged or lost packages

If your package arrives damaged, photograph the issue within 48 hours of delivery and contact us. If a tracked package shows as delivered but you haven’t received it, please check with neighbors and your local carrier first, then reach out — we’ll work with the carrier to file a claim and replace your order where possible.

Address accuracy

Please double-check your shipping address at checkout. We can usually correct an address shortly after an order is placed, but once a package is in transit we’re at the mercy of the carrier. Re-routing fees, if any, are passed on to the customer.